Managed Router
The router is at the core of an organizations’ network infrastructure and the gateway for communications between networks. If your routers are not configured correctly or managed and monitored 24 x 7, your company, employees and customers could face outages, downtime and costly expenses. UNSi’s Managed Router solution offers you the deployment, configuration, management, monitoring and technical support of your network routers. UNSi provides monitoring and management from our Global Network Operation Centers (NOCs) that are located in three different geographic areas of the United States for redundancy.
UNSi delivers Managed Router solutions using cloud-based technology which provides flexibility in controlling infrastructure costs and future expansion needs. Our Managed Router solution comes in two levels – a Basic Service and an Advanced Service for the more complex solutions incorporating higher availability. Bundle our Managed Router solution with our Managed Security solution for a completely integrated and secure network solution.
Managed Router Features
- Proactive monitoring of remote devices
- Customer-owned edge equipment
- Customer-owned UPS for battery backup
- Static IP required for monitoring
- Access to the UNSi ticketing system to review and begin trouble resolution
- 15 minute SLA to delivery notifi cations and begin trouble resolution
- UNSi trouble resolution
- Devices graphed into UNSi’s Customer Portal
- Hourly updates during outages
- Monthly/quarterly performance reports and reviews
